Mood: The mood of the video appears to be melancholic and contemplative, with a sense of longing. The distorted reflection of the woman in the window suggests a theme of self-discovery or introspection. The overall tone seems to be calm and reflective.

Environment: The video appears to be set in an urban environment, likely in a city with a modern aesthetic. The presence of cars, buildings, and trees in the background suggests a bustling city street. The woman is standing in front of a large window or glass wall, which serves as a reflective surface.