Mood: The mood of the video appears to be romantic with a hint of conflict, as indicated by the title 'SORRY' and the couple's body language. The emotion seems to be one of apology and possibly regret. The theme might revolve around relationship issues, misunderstandings, and making amends.

Environment: The setting of the video is a casual dining restaurant or café, with wooden tables and chairs, and other patrons in the background. The atmosphere seems relaxed but with a focus on the couple's interaction.