Mood: The mood of the video seems to be melancholic and introspective, with a hint of romance. The title 'Shikayat Hai' translates to 'There is a Complaint' which suggests that the video may be about heartbreak, longing, or a lament. The overall theme appears to be a musical expression of emotions, possibly a lament or a romantic ballad.

Environment: The setting appears to be an urban landscape, possibly a cityscape in India, with a bridge and a cloudy sky in the background. The two men in the image are dressed in modern, stylish attire, suggesting a contemporary and urban setting. The presence of a bridge in the background may symbolize a connection or a transition, adding to the emotional and introspective theme of the video.