Mood: The mood of the video appears to be romantic and melancholic, with a focus on relationships and heartbreak. The theme seems to revolve around love, longing, and possibly missed connections. The overall emotion conveyed is bittersweet, with a sense of nostalgia and yearning.

Environment: The video seems to be set in various locations, possibly in an urban setting, with a mix of daytime and nighttime scenes. The settings appear to be modern and contemporary, with a blend of indoor and outdoor locations. The color palette is vibrant, with a predominance of pastel shades, which adds to the romantic and melancholic ambiance.