Mood: The mood of the video seems to be romantic and melancholic, with a hint of longing. The theme appears to revolve around relationships and heartbreak, as suggested by the title 'Broken but beautiful'. The overall emotion conveyed is bittersweet, indicating a mix of sadness and beauty.

Environment: The setting seems to be a mix of indoor and outdoor environments. The background features a collage of images depicting various moments in a relationship, suggesting a flashback or a montage sequence. The main characters are positioned in front of a subtle, gradient background that transitions from yellow to pink, indicating a warm and intimate atmosphere.